Made-to-Measure Services
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Highest Quality of Service

We provide services to the highest standards. Our aim is to achieve 100% customer satisfaction with Inter Partner Assistance services.

  • Consistently excellent standards of service. All of our services are subject to a strict quality monitoring system. The Quality Department ensures that the requirements are consistently met.
  • Customer satisfaction. The satisfaction of customers reflects the quality of our services. Our priority, therefore, is to provide service of the highest standard right from the moment a problem is reported until assistance has been provided. Service quality is constantly monitored by independent experts. All this enables us to ensure constant improvements to the quality of our services.
  • Professional consultants. We attach great importance to giving our employees the best possible training. We place special emphasis on professional service and proper communication in situations in which the customer is under a lot of stress.
  • Reliability. We aim to ensure business security. In Poland we have become the leading assistance company, providing services to the largest financial, insurance and car companies. At the end of 2008 a total of 5,2 million persons benefited from our cover.
  • We are experienced specialists. We have fourteen years of experience in the Polish assistance and telemarketing markets, and can also count on the experience of our 39 subsidiaries throughout the world.
  • We guarantee to keep your data 100% safe. We work with our customer's databases in full compliance with the requirements of the Personal Data Protection Act, related executive orders, the Database Protection Act and the Electronic Services Act.
  • We are open and flexible. We actively match our resources to the changing needs of our customers, even when, as is often the case, those needs require an immediate reaction. We remain at their disposal 24 hours a day, 365 days a year.