
Several million Polish drivers have direct 24-hour access to our road assistance services through dedicated telephone numbers. Road Assistance brings helps to driver and passengers in case of breakdown, accident, theft and other unforeseen circumstances involving road vehicles.
Types of road assistance:
- Car assistance
- Goods vehicle assistance
- Motorcycle assistance
- Assistance for motor scooters and quad bikes
Benefits offered under road assistance:
1. Technical
2. Medical
3. Other benefits
1. Technical benefits:
- On-the-spot vehicle repair
- Delivery of fuel for an immobilized vehicle
- Towing of vehicle to a place chosen by the customer
- Guarded parking place for vehicle
- Transportation of driver and passengers to place of residence or journey destination
- Hotel accommodation for driver and passengers while vehicle is repaired
- Replacement vehicle when the customer's vehicle is immobilized
- Collection of repaired vehicle for the customer
- Sending of spare parts, if not available at the repair workshop
- Scrapping of vehicle
2. Medical benefits:
- Medical information
- Doctor's visit
- Psychological care
- Medical transportation and repatriation of passengers
- Care for children left without care, and transportation of children to family
- Visit of relative to the injured person
3. Other benefits:
- Provision of required telephone and address information
- Forwarding of urgent messages
- Provision of travel information
- Legal assistance
- Translation assistance
- Advance payment of funds