The main advantages of telemarketing:

• fully personalized contact
• ability to establish and maintain a personal relationship
• increased customer satisfaction and loyalty
• interactive communication
• cost measurability
• constant real-time monitoring of effects
• fast results
• flexibility
• availability (rapid start-up)

Telemarketing services from Inter Partner Assistance

We design every telemarketing campaign individually.

• provision of information and advice lines
• insurance claims registration centres
• consumer service handling
• telephone help and intervention desks
• dedicated customer service centres (after-sales service: guaranteed and post-guarantee)
• coordination and handling of loyalty schemes
• support for the effectiveness of mailing campaigns (telemailing)
• support for the effectiveness of media campaigns
• sales support (product launches, cross-selling, up-selling)
• active teleselling
• customer complaint handling
• Internet sales support
• market research and analysis
• surveys of existing and potential customers
• customer satisfaction calls
• new customer welcome calls
• renewal of contact with customers
• maintenance of relations with existing customers
• debt collection
• making of appointments for sales personnel (e.g. teamwork between operator and sales representative)
• making of reservations
• handling of overflow traffic at peak times